Shipping policy

Shipping

Bella Madre Shop products are made to order especially for you.

This means your order needs a little time to be produced before it begins its journey to you.

Processing and production

Once your order has been placed, it is sent to our print and fulfilment partner for production.

Production times can vary depending on the product, availability and order volume. Delivery estimates shown at checkout are estimates rather than guaranteed delivery dates.

Shipping costs

Shipping costs are calculated separately and displayed at checkout before you complete your purchase.

Delivery

We currently focus on shipping orders within Australia.

Where possible, we use Australian-based print and fulfilment partners to help keep delivery times reasonable.

Some products may be produced or fulfilled by different providers depending on the item ordered, stock availability or production requirements. Because of this, products within the same order may occasionally arrive separately.

Tracking

Where tracking is available, tracking information will be provided once your order has been produced and dispatched.

Please allow some time for tracking information to update after your order has been shipped.

Incorrect delivery addresses

Please check your delivery address carefully before placing your order.

If you notice an error after ordering, contact us as soon as possible at rachel@bellamadre.com.au. Once an order has entered production or been dispatched, we may not be able to change the delivery details.

Additional production or shipping charges may apply if an order needs to be reproduced or resent because an incorrect address was provided.